Dashboard
The Inyo Dashboard is the web console for the Inyo Gateway. It gives your operations, finance, and support teams a live view of everything moving through your account — and the controls to act on it — without writing a line of code.
From the Dashboard you can:
- Monitor activity — real-time KPIs, volumes, approval rates, and AVS/CVC verification rates
- Operate on payments — search any transaction, then capture, void, or refund it (fully or partially)
- Manage disputes — track chargebacks through their full lifecycle and submit defense evidence
- Run reports — analytics, daily breakdowns, declined-payment analysis, and downloadable report files
- Administer your team — create users, define access groups, and audit every action taken
Accessing the Dashboard
| Environment | URL |
|---|---|
| Sandbox | http://gateway-client-frontend.sandbox.inyo.global |
| Production | https://dashboard.inyoglobal.com |
Dashboard URLs and user accounts are issued by Inyo during onboarding. Sandbox and production are separate deployments with separate accounts — there is no environment toggle inside the app.
Sign-in is handled through Inyo's single sign-on. See Getting Started.
The interface is available in English, Portuguese, and Spanish — switch languages from the top navigation bar or the login page.
Navigation
| Menu | Page | What it does |
|---|---|---|
| — | Home | Today's KPIs, 7-day volume trend, 30-day summary |
| Payments | Search | Find any payment or payout; open its details |
| Payments | Disputes | Chargeback management by ARN |
| Payments | Missing Refunds | Refund reconciliation exceptions |
| Reports | Analytics | Performance trends over 7–120 days |
| Reports | Daily Payments | Single-day breakdown |
| Reports | Declined Payments | Declined transactions with reason codes, CSV export |
| Reports | Declined Reasons Trend | Decline rules trending over time |
| Reports | Search | Download generated report files |
| Reports | Visa Rebate | Quarterly Visa interchange rebate estimate |
| Access Management | Users | Create, search, block, and delete users |
| Access Management | Access Management | Groups, members, and the permissions catalog |
| Settings | Settings & Activity Logs | Time zone, user activity, and login audit |
Two cross-cutting tools are always available from the top bar: Quick Search (⌘K / Ctrl+K) and the Notifications bell.
Organizations and permissions
The Dashboard is multi-organization. If your account belongs to more than one organization, use the organization switcher in the top bar to change the active view — every page, report, and permission is scoped to the selected organization.
What each user can see and do is controlled by access groups — named bundles of permissions assigned per organization. A user with no payment permissions will not even see the Payments menu. See Access Management and the Permissions Reference.
Next Steps
| Page | What it covers |
|---|---|
| Getting Started | Sign in, switch organizations, and find your way around |
| Payments | Searching payments and acting on them |
| Reports | Every report, filter, and export |
| Access Management | Groups, members, and permissions |
| Permissions Reference | Every permission and what it unlocks |