Notifications
The bell in the top bar alerts you to events that need attention in the active organization. An unread badge updates automatically every few seconds while you work.
Notification Types
| Notification | Fires when | Clicking it opens |
|---|---|---|
| New Chargeback Event | A new chargeback event arrives on one of your payments | The dispute in Disputes |
| Chargeback Submitted to Provider | Your dispute response was delivered to the card network side | The same dispute |
| Missing refund detected | Reconciliation finds a refund with no matching deposit | Missing Refunds, pre-filtered to that payment |
Chargeback notifications carry the case ID, event type, and status in the body, so you can triage without opening each one.
Managing the List
Open the dropdown to read notifications — 20 at a time, with Load more for history and Mark all as read to clear the badge.
Notifications exist per organization: switching the active organization switches the notification list. For teams that split responsibilities (disputes vs. finance), make checking the bell part of the daily routine of whoever owns chargeback deadlines — the Reply By clock starts when the event arrives, not when you read it.