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description: >-
  Payment Analytics in the Inyo Dashboard — KPI cards and daily charts for transaction volume, amounts by status, payments by status, and AVS/CVC verification over a 7–120 day window.
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# Analytics

**Reports → Analytics** is the main performance view: rates and trends over a selectable window, broken down by day and by status. Use it for weekly reviews, spotting approval-rate regressions, and watching the effect of changes on decline behavior.

**Requires:** *manage reports*.

![Payment Analytics — KPI cards and the transaction volume chart](/images/dashboard/reports-analytics.png)

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### Choosing the Window

The interval selector offers **Last 7 Days** (default), **30**, **60**, **90**, or **120 Days**. The selection is kept in the URL, so a specific view can be bookmarked or shared.

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### KPI Cards

| Card | Denominator |
| ---- | ----------- |
| Total Transactions | — |
| Total Volume | — |
| Authorized Rate | All transactions in the window |
| Capture Rate | Authorized transactions |
| Decline Rate | All transactions |
| Refunded Rate | All transactions |
| Pending Rate | All transactions |

Each card carries a tooltip stating its exact denominator — worth checking before quoting a rate, since Capture Rate is relative to authorizations, not to everything.

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### Charts

* **Transaction volume over time** — daily totals with a pending series
* **Transaction Amount Trends ($)** — daily amounts by status: Captured, Declined, Authorized, Pending, Refunded, Voided
* **Payments by status** — daily transaction counts by status
* **AVS Verification Status** — daily Address Verification breakdown
* **CVC Verification Status** — daily Card Verification Code breakdown

**Reading it:** a widening gap between the Authorized and Captured amount series means authorizations are being left uncaptured — check for stuck integrations or manual capture backlogs in [Payments → Search](../payments/searching-payments.md) filtered to `AUTHORIZED`. A decline spike on a specific day pairs naturally with [Declined Payments](declined-payments.md) filtered to the same window to identify the reason codes responsible.